NDIS Quality and Safeguards Commission

What is Positive Behaviour Support?

About this fact sheet

This is an Easy Read summary of a longer fact sheet. It only includes the most important information. You can ask a friend, family member, or support person to help you read it.

Read the full fact sheet

You can find the full fact sheet on the NDIS Commission website.

www.ndiscommission.gov.au/participants/incidents-and-behaviour-support/understanding-behaviour-support-and-restrictive-practices

What is positive behaviour support?

Positive behaviour support helps you live your best life.

It is also called specialist behaviour support. It does not hurt you.

Understand your behaviour

People will work to understand why you do what you do.

Meet your needs

They will work out what you need and make sure you get it.

Provide the right support

They will make sure the support you receive is right for you.


How can behaviour support help you?

Get support that meets your needs

You will get support that is right for you and what you need.

Have choice and control

You get to make more decisions about your own life.

Take part in your community

You can get out, connect with others, and do things you enjoy.

Get along with other people

You will be better supported to build good relationships.

Learn new skills and ways to cope

You can build new skills and ways to handle difficult situations.

Be safe

Behaviour support keeps you and the people around you safe.


How does behaviour support work?

Specialist behaviour support providers

These are trained people or services that deliver positive behaviour support. They are also called behaviour support providers.

They write a plan with you

Your behaviour support provider will write your behaviour support plan with you. They will help other people use the plan, and check that it is working.

Other fact sheets

Our other fact sheets cover how to find a behaviour support provider near you, and what you can expect from your provider.


What is a behaviour support plan?

A behaviour support plan is a document written with you. There are two types.

Interim Plan

Focuses on keeping everyone safe in the short term.

Comprehensive Plan

Explains why your behaviour happens and how people can meet your needs.

Written with you

Your provider will write your plan with you, your family, and other people who support you.

Your plan will help you:

  • 1
    Have a good life
  • 2
    Get your needs met
  • 3
    Keep you and others safe
  • 4
    Make things better over time

What are restrictive practices?

Sometimes behaviour support plans include restrictive practices. They are used to help keep everyone safe.

What restrictive practices can do

They can help stop or change a behaviour. Examples include: wearing a helmet if you are hitting your head, or locking away sharp things like knives. They can also stop you from going places or doing what you want.

They can affect your rights

Rights are rules about how everyone should be treated. Restrictive practices can take away some of your rights. There are rules to protect you.

Rules about restrictive practices:

  • 1
    Other things must be tried first
  • 2
    They must only be used for the shortest time possible
  • 3
    Registered providers must follow these rules — they have been checked by the NDIS Commission
More information

You can find more information and an Easy Read Restrictive Practices guide on the NDIS Commission website.

www.ndiscommission.gov.au — Easy Read resources

Easy Read guide for children and young people

Contact the NDIS

Phone
1800 035 544
Mon–Fri, 9am–5pm
Post
PO Box 210, Penrith NSW 2750
TTY / National Relay Service
TTY: 133 677
Speak & Listen: 1300 555 727
SMS: 0423 677 767
internet-relay.nrscall.gov.au
Social Media

If you live in the Northern Territory, call us between 9am and 4.30pm.